SocialCTR

Account Manager

Responsibility

  • Generate sales among client accounts, including upsetting and cross-selling
  • Operates as the point of contact for assigned customers
  • Develops and maintains long-term relationships with accounts
  • Makes sure clients receive requested products and services in a timely fashion
  • Communicates client needs and demands to the employer company
  • Forecasts and tracks client account metrics
  • Manage projects within client relationships, working to carry out client goals while meeting company goals
  • Identifies opportunities to grow business with existing clients
  • Coordinate with staff members working on the same account to ensure consistent service
  • Collaborates with sales team to reach prospective clients
  • Service multiple clients concurrently, often meeting deadlines
  • Keep records of client transactions

Requirements

  • Account Management Experience,
  • Client-Focused Solutions Experience,
  • Project Management Skills,
  • Ability to Communicate Client Needs with Staff,
  • Talent for Influencing Client Management,
  • Ability to Manage Multiple Projects and Relationships Simultaneously,
  • Negotiation Skills,
  • Listening Skills,
  • Communication Skills,
  • Presentation Skills,
  • Time Management Skills
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