Responsibility
- Generate sales among client accounts, including upsetting and cross-selling
- Operates as the point of contact for assigned customers
- Develops and maintains long-term relationships with accounts
- Makes sure clients receive requested products and services in a timely fashion
- Communicates client needs and demands to the employer company
- Forecasts and tracks client account metrics
- Manage projects within client relationships, working to carry out client goals while meeting company goals
- Identifies opportunities to grow business with existing clients
- Coordinate with staff members working on the same account to ensure consistent service
- Collaborates with sales team to reach prospective clients
- Service multiple clients concurrently, often meeting deadlines
- Keep records of client transactions
Requirements
- Account Management Experience,
- Client-Focused Solutions Experience,
- Project Management Skills,
- Ability to Communicate Client Needs with Staff,
- Talent for Influencing Client Management,
- Ability to Manage Multiple Projects and Relationships Simultaneously,
- Negotiation Skills,
- Listening Skills,
- Communication Skills,
- Presentation Skills,
- Time Management Skills
